Privacy Policy

TrekHaul — Privacy Policy

This Privacy Policy explains how Trekhaul ("TrekHaul", "we", "us") collects, uses, and protects your information when you visit trekhaul.com or make a purchase.

1. Information we collect

  • Information you provide: name, shipping and billing address, email address, phone number, and order details when you check out.
  • Payment information: processed directly by our payment provider. We do not store your full card details.
  • Automatically collected: IP address, browser type, device information, and browsing activity via cookies and similar technologies.

2. How we use your information

  • To process and fulfill your orders and send order confirmations and tracking updates.
  • To provide customer support and respond to inquiries.
  • To improve our Site, products, and marketing.
  • To prevent fraud and comply with legal obligations.

3. How we share your information We share information only as needed to run the store, including with:

  • Our e-commerce platform, which hosts the Site and processes data on our behalf.
  • Our payment provider, to process transactions.
  • Fulfillment and shipping partners, to deliver your order.
  • Analytics and advertising providers (e.g., Google), to measure and improve performance. We do not sell your personal information.

4. Cookies We use cookies to keep your cart, understand Site usage, and support advertising. You can disable cookies in your browser settings, though some features may not work properly.

5. Data retention We keep your information only as long as needed to fulfill the purposes described here or as required by law.

6. Your rights Depending on your location (including under the California Consumer Privacy Act), you may have the right to access, correct, or delete your personal information, or to opt out of certain data uses. To make a request, email contact@trekhaul.com.

7. Security We take reasonable measures to protect your information, but no method of transmission over the internet is fully secure.

8. Children Our Site is not intended for anyone under 18, and we do not knowingly collect their data.

9. Changes We may update this policy. The "Last updated" date reflects the current version.

10. Contact Privacy questions: contact@trekhaul.com · +1 940 624 5680 · 
3401 N Thanksgiving Way, Suite 150