Terms of Service

TrekHaul — Terms of Service 

Welcome to TrekHaul. These Terms of Service ("Terms") govern your access to and use of trekhaul.com (the "Site") and any purchase you make from us. By accessing the Site or placing an order, you agree to these Terms.

1. Who we are This Site is operated by Trekhaul ("TrekHaul", "we", "us", "our"), located at 3401 N Thanksgiving Way, Suite 150. You can reach us at contact@trekhaul.com or +1 940 624 5680.

2. Eligibility You must be at least 18 years old, or the age of majority in your state, to place an order. By purchasing, you confirm you meet this requirement.

3. Products and pricing We sell rooftop cargo carriers and related gear. All prices are listed in U.S. dollars (USD) and are subject to change without notice. We make every effort to display product details, images, and pricing accurately, but we do not warrant that descriptions or other content are error-free. We reserve the right to correct any errors and to cancel orders placed at an incorrect price.

4. Orders and acceptance Your order is an offer to buy. We reserve the right to accept or decline any order for any reason, including suspected fraud, pricing errors, or stock availability. If we cancel an order after payment, you will receive a full refund.

5. Payment Payments are processed securely through our third-party payment provider. By submitting payment information, you represent that you are authorized to use the payment method.

6. Shipping and delivery See our Shipping Policy for processing and delivery timeframes. Title and risk of loss pass to you upon delivery to the carrier.

7. Returns and refunds See our Refund Policy for details on eligibility, timeframes, and how to request a return.

8. Intellectual property All content on the Site — including text, graphics, logos, and images — is owned by or licensed to TrekHaul and is protected by applicable law. You may not reproduce or use it without our written permission.

9. Limitation of liability To the fullest extent permitted by law, TrekHaul shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability for any claim shall not exceed the amount you paid for the product in question. Products should be used according to the manufacturer's instructions; we are not responsible for damage or injury resulting from improper installation or use.

10. Governing law These Terms are governed by the laws of the State, United States, without regard to conflict-of-law principles.

11. Changes We may update these Terms at any time. The "Last updated" date reflects the latest version. Continued use of the Site means you accept the updated Terms.

12. Contact Questions about these Terms: contact@trekhaul.com · +1 940 624 5680.